At Hairow, we are committed to ensuring your satisfaction with every purchase. Our refund and returns policy is designed to be transparent, convenient, and customer-friendly. We guarantee a 100% refund in the following cases:

Damaged Product:

If the product is damaged upon receipt, we will provide a full refund.

To initiate a refund for a damaged product, don't hesitate to contact us via email at support@hairow.com. Kindly include clear pictures of the damaged product for prompt refund processing.

Product Does Not Match Description:

If the product received does not match the description provided on our website, you are eligible for a full refund.

Don't hesitate to contact our support team via email at support@hairow.com to initiate the refund process.

Unsatisfied with the Outcome:

If you are unsatisfied with the outcome of the product, we will refund your money without any inquiries.

Simply inform us of your dissatisfaction, and we will process the refund without any hassle.

Additional Information

Please refer to the product page for additional details on our refund and returns policy for specific products.

If you require further assistance or have any questions regarding our refund and returns policy, please do not hesitate to reach out to our dedicated support team.

We value your satisfaction and are here to ensure a seamless and enjoyable shopping experience at Hairow.